Reference

Privacy Policy for your dl13 account

Q: Who should I contact to erase eligible data?

Email privacy@dl13.net or use logged-in chat with your account email and mobile number. We will verify the request, check legal and security duties, then act on records that can be erased.

Roulette, Mahjong Wins, Football Strike and UPI wallet activity create account data, and this Privacy Policy explains how we collect, use, store and share it at dl13.

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How this policy applies in India

dl13 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy covers the account details, device signals, login records, game activity and payment records we process when you use dl13 from India, where local law permits. We collect only what we need to run your account, meet verification duties, protect the wallet, answer privacy

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requests and keep transaction histories accurate. UPI, Paytm, PhonePe and Google Pay references may appear in your wallet records because those services create confirmations, timestamps and status codes. We may share limited data with payment processors, identity-check partners, fraud-prevention vendors, analytics tools and support systems when
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they help us run these privacy and security tasks. We do not sell your account data. Retention periods depend on legal duties, dispute handling, security checks and the time needed to answer your request.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Ask us about privacy requests

Privacy questions should reach a team that can trace account records without exposing them in open chat.

PRIVACY CONTROLS

Data handling across games and wallet

Your privacy controls sit beside the same account systems that hold game activity, KYC status and wallet records.

Collection limits

We collect account details, login data, device signals, game records and wallet references needed for service operation, legal duties and fraud checks. We avoid asking for unrelated personal records in normal account use.

Cookie settings

Cookies keep you signed in, remember language choices and help us spot risky account access. Where a cookie is optional, you can adjust it through your browser or account privacy controls.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are stored as transaction references, amounts, status codes and timestamps. We do not ask for UPI PINs or banking passwords during privacy support.

Access controls

Only staff roles that need account records for support, security or compliance tasks can access them. Internal logs show when sensitive records are opened, changed or exported for a valid request.

Retention checks

We keep records for as long as needed for account service, disputes, security checks and legal duties. When a record is no longer required, we remove it or separate it from your identity.

Request handling

You can ask to access, correct or erase eligible records. Some records may stay longer when law, payment disputes, fraud checks or account security duties require us to hold them.

Privacy Policy questions for your account

These answers explain how privacy requests work when your account includes game activity, wallet records and device access from India. They are written for account holders who want clear steps before joining or while using the lobby. If your case involves local law, eligibility or a payment dispute, our response may depend on the facts and what the law permits.

We collect details needed to create and protect your account, such as name, contact details, login records, device signals and verification status. Wallet activity may also create UPI, Paytm, PhonePe or Google Pay transaction references.

Payment records help us match deposits, withdrawals, refunds and disputes to the correct account. They also help us spot unusual activity, answer wallet queries and meet record-keeping duties that may apply in India.

Yes. Send a request from your registered email or logged-in chat. We may verify your identity first, then provide eligible account records in a practical format, subject to law and security limits.

You can ask us to correct eligible details if they are outdated or inaccurate. For verified fields, we may need a fresh document or other proof before we update records tied to payments or withdrawals.

Retention depends on why the record exists. We keep some data for account access, disputes, fraud checks and legal duties, then remove it or separate it from your identity when it is no longer needed.

Cookies can remember sessions, preferences and security checks across the lobby. Optional analytics may show how pages are used, but essential cookies are needed for login safety, wallet checks and account continuity.

Email [email protected] or use logged-in chat with your account email and mobile number. We will verify the request, check legal and security duties, then act on records that can be erased.

Privacy Policy for your dl13 account

Ask us about privacy requests

Data handling across games and wallet

Collection limits

Cookie settings

Payment privacy

Access controls

Retention checks

Request handling

Privacy Policy questions for your account

01 What data does dl13 collect when I open an account?

02 Why do you need payment records for privacy and security?

03 Can I ask for a copy of my account data?

04 Can I correct my personal details after verification?

05 How long do you keep my account records?

06 Do cookies track my activity across the dl13 lobby?

07 Who should I contact to erase eligible data?

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