Reference

Legal Terms for Your dl13 Account

Roulette, Mahjong Wins and Crash X sit behind one account agreement that explains how your access, wallet records, privacy requests and support rights are handled.

India law contextAccount termsPrivacy requestsCookie controlsPayment records
dl13 Legal Terms for Your dl13 Account
CONTACT ROUTES

Legal Help Through Account Channels

Legal questions work faster when they come through the same account channel you use for access and wallet checks.

Email Desk Use email for privacy requests, account-term questions, document checks or legal complaints that need…
Live Chat Use chat when you need to confirm where to send a legal request or…
Account Form Use the in-account form for data correction, access queries and payment-record checks.
DATA CARE

Data Rules Behind Roulette Sessions

Legal handling covers more than terms on a page. We log account access, cookie choices, wallet actions and support messages so that disputes can be checked against actual records.

Data Purpose

We collect account details, device signals, wallet records and support messages to run access checks, protect balances, answer legal requests and resolve disputes tied to games such as Roulette or Crash X.

Cookie Choices

Cookies help keep sessions stable, remember choices and protect account access. Where choices are available, you can manage non-essential cookies, while security cookies may remain active for legal and safety reasons.

Account Security

Password checks, device review and session logs help us identify account takeover attempts. If a legal request involves access history, we compare timestamps, device data and wallet actions before responding.

Record Retention

Some records are kept after account closure because payment disputes, tax checks, fraud reviews or court requests may arise later. We remove or reduce data when legal retention no longer applies.

Change Requests

You can ask to correct your name, contact details or payment references when they are wrong. We may request proof, especially where the change affects identity checks or withdrawal records.

Payment Proof

UPI, Paytm, PhonePe and Google Pay references may be matched with wallet entries during disputes. We use these records to confirm timing, source account details and settlement status.

Legal Questions Before You Join

This section answers common legal questions about account terms, eligibility, privacy, cookies, payment records and support contact routes. It is written for you as an India account holder, not as a general article. If your issue involves a live dispute, send the account ID and payment reference through support so the legal team can check the actual record.

Your account is governed by the terms shown when you join, any later updates we publish, and mandatory local rules that apply to your location. If a local rule controls a point, that rule takes priority.

Eligibility depends on local law and is available where local law permits. We may check location, identity details, payment records and account activity before allowing access to certain games, wallet actions or account features.

We may keep identity details, login records, cookie choices, support messages, wallet entries and payment references. These records help us handle disputes, fraud checks, tax requests, account access issues and valid legal requests.

Yes. Send the correction request through your account channel with proof where needed. We review the record, update eligible fields, and explain if a legal or payment reason prevents an immediate change.

Cookies support session control, security checks, preference storage and dispute tracing. You can manage available choices, but some cookies may remain necessary because they protect account access and help meet legal duties.

Yes, payment references for UPI, Paytm, PhonePe and Google Pay may be kept with wallet records. They help confirm deposits, withdrawals, refunds, disputes and checks required by payment partners or law.

Start with support and include your account ID, dates, payment reference and the legal point you want checked. If the matter needs specialist handling, it is routed to the relevant internal team.